Relay UK: A Free App for Deaf and Speech-Impaired People to Communicate over the Phone…
Leaseholders
As a leaseholder, you may have some questions about the service charge demands that you…
ASB Awareness
As a responsible housing association, we take the issue of anti-social behaviour (ASB) very seriously.…
Our Performance
As a responsible and customer-focused housing association, Bron Afon understands the importance of delivering high-quality…
Changes to how you pay your water rates
Starting from April 2023, Welsh Water will be responsible for collecting all water charges, and…
Give us feedback on Your Voice
We’re excited to launch the new Your Voice website. We want to work with our…
I currently pay my water charges to you by direct debit, what will happen?
If your account is in credit and there is no weekly shortfall to pay, your…
I’m on Universal Credit and my housing costs and water charge is paid direct to you, will this stop?
No, the housing costs and any arrears will continue to be paid to us until…
I have arrears with Bron Afon, will that affect my payment with Welsh Water?
No, your arrears with Bron Afon will remain and you will have a zero balance…
How do I set up my payments with Welsh Water?
When you receive your bill in February it will include various ways to pay. Alternatively…