We were one of the first organisations in Wales to achieve “Bee Friendly” status many…
Smart Meter information
What is a Smart Meter? Smart meters measure how much gas and electricity you’re using.…
Solar Panel Fact Sheet
What are they? Photovoltaic (PV) or solar electric panels convert sunlight to electricity. They are…
Information about Intelligent Energy Systems (IES)
What is an Intelligent Energy System? An Intelligent Energy System (IES) is a combination of…
How do I end my contract?
You will need to provide four weeks written notice to end your contract by completing…
I want to downsize
If you are living in a home that is too large for your needs, you…
New nature-inspired artwork
New nature-inspired artwork is appearing across the local area to encourage people to value the…
Changes to how you pay your water rates
From April 2023 all water charges are being transferred to Welsh Water to collect. This…
How do I know if my solar panels are working?
If you have a ‘smart meter’ installed for your electricity supply (this is a meter…
Will Bron Afon arrange for a smart meter to be installed?
No, your energy provider/company should provide and install a smart meter free of charge. You…