Makes contracts clearer and makes sure the condition of rental homes in Wales are kept…
When will the Renting Homes Act Wales happen?
The Renting Homes Act Wales will happen from 1st December 2022.
Our office is closed to visitors unless you have an agreed appointment with a named member of staff.
Makes contracts clearer and makes sure the condition of rental homes in Wales are kept…
The Renting Homes Act Wales will happen from 1st December 2022.
The way you rent is changing for all tenants and landlords in Wales. In 2016…
We’re moving to more flexible ways of working to make it easier for our customers…
We aim to resolve complaints by dealing with outstanding issues quickly. This means improving communication,…
If you make an anonymous complaint, we will investigate your concerns using our complaints guidance. …
In times of trouble or distress, we understand that some people may act out of…
We aim to resolve complaints the first time. We have clear guidance for our staff…
If you need additional support, we will try our best to help. We may put…
Anyone, who has received, or was entitled to receive, a service from us can make…