If you are claiming Universal Credit it is your responsibility to notify the DWP of…
How much will my Direct Debit be from April 2023?
This will depend on lots of things, such as whether or not Housing Benefit or…
If you’re able, why not pay a little extra?
Some of our customers have found that having a “buffer” on their account has been…
What if I can’t afford to pay a little extra or if I am struggling with my payments?
We would not want anybody to find themselves in financial difficulty so the choice of…
Are you receiving everything that you’re entitled to? Do you need some help?
If you need a little help contact us or e-mail Contract Support here and we…
What is the rent increase in 2023?
We recognise that this is a financially difficult time for everyone and our increase is…
Helping Working Families
The Helping Working Families project is a partnership between Bron Afon Community Housing and The…
Why do I need to remove carpets and floor coverings?
If you feel you want to leave any flooring please contact us to discuss the…
What do I do with any belongings I don’t want?
It is your responsibility to clear all items from your home including carpets and other…
What do I do about any outstanding arrears on my account?
You should pay any money you owe us before your contract end date. If this…