A complaint is: When you tell us that you’re dissatisfied with a service Written, spoken…
Your Voice Roadshow
Come to one of our roadshows next week to find out about Your Voice, a…
Nutrition and Hydration
Nutrition and Hydration Week has taken place every March since 2012. Its purpose is to…
Electrical Testing & Safety
Every five years, we need to test your home’s electrical system and fitted appliances to…
Carbon Monoxide
Carbon monoxide (CO) – can kill but you can’t see, taste it or smell it. If…
Contract transfer (Assignment)
A Contract Transfer is a way a contract can be legally transferred from one person…
What is the target rent for 2023?
Bron Afon Rent Policy Our rent policy aims to be simple, fair, easy to understand,…
I claim Universal Credit, what do I need to do?
If you are claiming Universal Credit it is your responsibility to notify the DWP of…
How much will my Direct Debit be from April 2023?
This will depend on lots of things, such as whether or not Housing Benefit or…
If you’re able, why not pay a little extra?
Some of our customers have found that having a “buffer” on their account has been…