We, like most landlords have a no right to light rule. We will not cut…
How do I report an overhanging tree?
If the tree is within a garden you or your neighbour are allowed to cut…
How do I report a dangerous tree?
We class a dangerous tree as a threat to life or property. As this could…
How do I report an overgrown tree?
Trees within the boundary of a garden are contract holder responsibility and we are unable…
What are the stages of shortlisting for a property?
When a home becomes available we will do any repairs needed before the new contract…
Will the property have any furniture when I move in?
When you sign for a property it will be empty. You will need furniture (including…
I’ve been shortlisted for a property – when can I move in?
When we carry out your pre-contract interview we will let you know when the property…
What could stop me being offered a property?
You owe rent or have other housing related debts You are a contract holder and…
I’ve bid on a property – when will I know if I’m successful?
We shortlist homes when we know they are almost ready for a new contract holder…
How do I get priority for housing with Bron Afon?
Torfaen Homeseeker uses a banding system for applications to assess your need for housing –…