What repairs are we responsible for?
We are responsible for the following Repairs: Windows and external doors…
What are your repair timescales?
All repairs are put into priority timescales depending on the nature of the problem and…
What happens after you report a repair on the Bron Afon Portal?
You will receive confirmation that the repair is logged on our system and a member…
How to replace your Kitchen Light & Starter Motor
Make sure that you use a step ladder and follow the instructions to set it…
How to re-pressurise your boiler.
No hot water? It could be that the pressure has dropped in your boiler. Follow…
Resetting your trip switch
If you have an older style ‘fuse board’ with rewireable fuses, you should not try…
How to unblock a toilet or sink
How to Unblock a Toilet or Sink When toilets and sinks become blocked, they can…
How to bleed your radiator
If your radiator is cold at the top but hot at the bottom it means…
How to thaw your Condensate Pipe
British Gas recommends that you contact them to arrange a visit if your condensate pipe…
How to change your thermostat batteries
The thermostat is what controls the heating and hot water in your home. If you…