We are thrilled that two areas of woodland we own in Cwmbran have received National…
Navigating The Noise App 2.0
We are thrilled to announce the upcoming launch of The Noise App 2.0! This is…
How can I delete my account?
Contact the RHE Global Technical Team via email at support@rheglobal.com, who will then arrange for…
How do I view messages from the officer dealing with my case?
Go to the ‘Notifications’ tab on the app and select the relevant case.
Can I delete individual recordings?
You cannot delete recordings once you have submitted your report. However, you can request your…
I want to share my case with a secondary organisation. How do I do this?
Speak to your reporting organisation, as they are the data controllers. If you need assistance…
How can I get access to my recordings?
Contact your reporting organisation, as they are your Data Controller. Data requests should be directed…
Who do I contact regarding updates on my case?
You need to contact the reporting organization you selected for the submitted case, which can…
How can I remove excess moisture to prevent mould and condensation?
To remove excess moisture, wipe down any areas with moisture build-up, such as bedroom windows,…
What should I do if I’m worried about damp and mould in my home?
If you’re concerned about damp and mould, it’s important to report it as soon as…