Our Peformance

We monitor our performance so that we can be proactive in improving the way we work and the services we deliver.  We also provide this information to our board and regulators.

We think it’s really important to be open and honest about how we are performing.

Here’s our latest performance information from September 2024.

Customer Contacts (phone)

2,530

Rent owed to Bron Afon

£1.489 M

Customer Reviews

4.55

Customer Satisfaction

83%

Rent lost on voids

£62,733

Safety Check Compliance

99.30%

Average days homes are empty

91.5