My Contract

I want to downsize

If you are living in a home that is too large for your needs, you may be entitled to some...

How do I end my contract?

You will need to provide four weeks written notice to end your contract by completing this ‘Withdraw from Contract’ form....

I’ve received a new Secure Occupation Contract

From 1st of December 2022 the introduction of the Renting Homes (Wales) Act 2016 mean that Tenancy Agreements are now...

Why have I received my contract with my name only on it? I’m a joint contract holder.

As required under the Renting Homes Act, all contract holders, including joint contract holders, will receive their own copy of...

Why is my maximum occupancy so high? I’ve had my home reclassified because a bedroom was too small.

To calculate the maximum occupancy, we have used the measurements available for the property archetype. This takes into consideration all...